Statements

The Statement report is your monthly merchant statement. It shows the fees that you owe, or have paid, for all the payments made in a selected month. You can use this report for monthly fees reconciliation. 

What would you like to do?

• Run the report
• Export the report
• Manage email subscription
• Understand the different sections in the report

Run the report

1. On the navigation menu, click Reports, and then click Statements.
2. Select the month you want to see  .
3. Click the month to open the report.

Export the report

1. On the navigation menu, click Reports, and then click Statements.
2. Select the month you want to see  .
3. Click the month to open the report.
4. At the top right, click Export PDF.
5. Follow your browser instructions to open the file.

Manage email subscription

The Statements report is mailed out on a monthly basis. You can designate the report recipient using the Manage email subscription feature.

1. On the navigation menu, click Reports, and then click Statements.
2. In the header, click .
3. To add a new email, click .
4. Enter the name and email address of the intended recipient.
5. Select the deposit account(s) you want included in the report.
6. Click Save.

Understand the different sections in the report

There are 2 sections in the report:  Transaction Fee summary, and Daily Deposits.

Transaction Fee Summary

The Transaction Fee Summary section shows you a breakdown of processing fees via different credit card carriers and ACH transactions. You may have different processing fee percentages depending on your credit card or ACH processing fee rates.

Also, you may have the processing fee percentage plus an additional amount. In this case you would see something like this: 

• Processing fees 3.49% + 0.10- This means the processing fees are 3.49% plus 10 cents.

Refund credits and applicable refund charges from the previous month will appear on the statement.

If you see a remaining amount owed, this because you are using gross funding.

If you have fees from a previous month, that amount will show up as a debit transaction in your bank account this month.

Daily Deposits

The Daily Deposits section shows a high-level overview of settlements for the month. It includes transaction counts, and general totals and refunds for each day.

FIELD	DESCRIPTION
Settlement Date	The date the deposits are batched and sent to your bank account. IMPORTANT: Settlement Date is different than Payment Date. Several payments can be included in a settle date.
Count	The number of transactions that qualify for processing costs.
Transaction Credit	The dollar amount of payments subject to processing fees.
Refunds	The dollar amount refunded for transactions in the settlement.
Rejects	The dollar amount rejected for a transaction.
Adjustments	Processing fees charged to net funded merchant. This will be 0.00 if your funding choice is gross funded, then your fees are charged monthly and not by each settlement.
Transaction Debit	The debit taken out for fees and potential other one-time fees for gross funded merchants.
Settled Amount	The amount of payment credit subject to processing fees that was deposited. This amount can be different than the amount in your bank account if there were more refunds than payment credits in a single payment. Please refer to your settlement report for bank deposit amounts. Transaction Credit - Adjustments = Settled Amount.