Payments

The Payments report shows individual transactions within a selected time period. You can issue refunds from the payments detail screen and if needed, email receipts to card holders.

Items to note

• You can click on any line item to see the details of the payment. 
• The Execute Date on the report is the date the payment was made.
• Totals are per page, not by date range. If you want to see a total for the entire date range, use the Export to Excel function.

What would you like to do?

• Run the report
• Export the report
• Issue a refund

Run the report

1. On the navigation menu, click Reports, and then click Payments.
2. If you want to search for a specific payment or set of payments, use the Payments LookUp feature.
3. To run the report for a specific date range, click the calendar icons to set the start and end dates. .

To see payment details for any transaction, click the item in the report.

Export the report

You can export the report in a Microsoft Excel format or in an Adobe PDF format.

1. On the navigation menu, click Reports, and then click Payments.
2. Click the calendar icons to set the report date range. 
3. Click the applicable export option and follow your browser's steps to open and save the file.

Issue a refund

1. On the navigation menu, click Reports, and then click Payments.
2. If you want to search for a specific payment, use the Payments LookUp feature.
3. Click the record to open the payment details. 
4. Next to the Details section, click Refund.
5. Follow the prompts to complete the refund.